Privacy Policy

Who we are

Based Aesthetics is a nail wellness studio in Kilpauk, Chennai, operated by Akanksha. For anything to do with your data, reach us at [email protected] or at 11/5, Sundar Lal Nahata Avenue, Kilpauk, Chennai 600010.

What we collect

• Details you give us — your first name and WhatsApp number, when you ask for a free nail reading.
• Your nail photo and your reading — only if you choose to use the scanner. We keep both (see below).
• Basic usage data — which parts of the site you interact with, collected through cookies and analytics, so we can see what's working.

We don't ask for sensitive information such as ID numbers, and we don't collect payment details to give you a reading.

Your nail photo & the AI scan

When you take or upload a photo for a reading, that image is sent to a third-party AI service (Anthropic's Claude) which analyses it and returns a description of what it sees. We use that to build your reading.

We keep your photo. It is stored securely with your reading, so our studio team can compare your nails from one scan to the next. Only our studio team can open it. We never post, publish or sell it. Want it removed? Email [email protected] and we delete both your photo and your reading within 30 days.

We keep the text of your reading too, so your report link keeps working and your next scan can be read alongside this one.

How we use your information

• To generate and send you your free nail reading.
• To contact you on WhatsApp (and email, if you give it) about your reading and our services — only because you asked us to.
• To understand and improve how the website performs.

Who we share it with

We share data only with the service providers that help us run this: Anthropic (the AI service that reads your photo), Cloudflare (where your photo and reading are stored), GoHighLevel (our customer-management and booking system), WhatsApp / Meta (the messaging platform we reply on) and our analytics provider. Your photo and your reading go only to the first three. They process it on our behalf, under their own terms. We do not sell your personal data to anyone.

How we contact you

We message you only because you asked for a reading or otherwise agreed to hear from us. To stop our messages, tell us on WhatsApp or email [email protected].

Cookies & analytics

We use cookies and similar tools to understand how the site is used so we can improve it. You can control or clear cookies through your browser settings.

How long we keep it

We keep your contact details for as long as we need them for the purposes above, or until you ask us to delete them — whichever comes first.

Your rights

Under India's Digital Personal Data Protection Act, you can ask us to show you the personal data we hold about you, correct it, delete it, or withdraw your consent to us using it. You can also raise a grievance about how we handle your data. To do any of these, email [email protected] and we'll respond.

Children

Our services are intended for adults (18 and over). We don't knowingly collect personal data from children. If you believe a child has shared data with us, contact us and we'll remove it.

Security

We take reasonable steps to protect your information and limit who can access it. No method of transmission or storage is ever perfectly secure, but we work to keep your data safe.

Changes to this policy

We may update this policy from time to time. The "last updated" date at the top tells you when it last changed.

Contact & grievances

Based Aesthetics
11/5, Sundar Lal Nahata Avenue, Kilpauk, Chennai 600010
Proprietor: Akanksha
Email: [email protected]