Chapter VII · Note 06
We are building a reputation, not just completing appointments
Every nail we touch either adds to or subtracts from trust.
Every nail we touch either adds to or subtracts from the trust people place in us.
That is why we move slower than some salons and refuse more services than some salons.
Reputation is built in the decisions most people never see.
Written by Based Aesthetics, Kilpauk. We keep these notes short on purpose: if something on your nails worries you, a doctor comes first, a salon second.